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FAQ’s | ebuynsell.com – Global b2b marketplace

FREQUENTLY ASKED QUESTIONS

1. Is registration compulsory for buyers?

Yes, the registration is compulsory for buyers which is just a few steps process when you click on JOIN US FOR FREE.Once you register & create your account, you can search for products & ask for quotes from suppliers throughout the world as many times as you like. Your entire communication history with suppliers will be saved on ebuynsell.com mail box. You will also have opportunity to get notified of any offers & promotions by ebuynsell.com & the suppliers; in addition you are also be able to use Multi Quotes In Single Click functionality of ebuynsell.com for free.

2. I cannot find my product?

You can use our customized product request option and ask for quotes from suppliers for your required product.

3. What is "Multi Quotes in Single Click"?

If you would like to receive quotes for a product from various suppliers, you can use this free function to send your request asking for quotes to all the suppliers under respective category and sub-category, which will save you going through individual suppliers and your valuable time. (Please note, you need to register as a buyer to use this functionality).

4. I am a supplier; I cannot find a category/sub-category to register my product?

Please e-mail us your request at info@ebuynsell.com and our representative will get back to you.
 

5. How to contact ebuynsell.com?

Either you can fill in the contact us form on ebuynsell.com or e-mail us at info@ebuynsell.com or you can also chat with our representative online.

6. I have dispute with a supplier/buyer, how do I go about it?

Please be advised that, ebuynsell.com is not responsible for any kind of transaction between buyers and suppliers. Please contact the supplier/buyer directly.

7. How do I register as a buyer/supplier?

The process is quite easy. For detailed information on this topic, please click on How it works.

8. What are the benefits of Verified suppliers/ Free suppliers

Please visit Our Services section for details.

9. I am not able to access my account or I forgot my password

Please click on “Forgot My Password” link or e-mail us at info@ebuynsell.com.

10. I am a supplier,i can not find my product image

If you have uploaded your product image within last 24 hours,it will be displayed after administrator approval at ebuynsell.com if it fullfills terms and conditions. If you have uploaded product image before 24 hours and it is not displaying at ebuynsell.com,please Contact Us.